1. Returns
We accept returns on eligible products within 14 days of purchase. To be eligible, the item must be unused, in its original packaging, and accompanied by proof of purchase.

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2. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a certain number of days.

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3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.

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4. Shipping
You are responsible for paying shipping costs for returning an item. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.

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5. Non-Returnable Items
Certain items are exempt from being returned, such as perishable goods, sale items, and gift cards.

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6. Late or Missing Refunds
If you haven’t received a refund within the designated time, please first check with your bank, then contact us for further assistance.